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Retail Sales Associate- Apple Specialist

Simply Computing is looking for a new Full-time retail sales associate to work at our store in Vancouver. We are an independent Apple Computer retail store with an emphasis on providing superior customer service. This job involves product demonstration, customer training, sales, and keeping up with the latest Apple products and accessories to ensure we find the best solutions for our customers. Compensation will depend on your experience (hourly + bonuses). This role is ideally suited to individuals who are outgoing, enthusiastic, tech savvy and possess a passion for providing great customer service.

Job Summary

This position is responsible for selling products and services to customers, creating and maintaining relationships with customers, and performing store operations duties.Training will be provided but a keen interest and/or experience with Apple technologies is an advantage.

Essential Functions

  • Greets all customers, identifies their needs and helps them select appropriate products and services, making additional suggestions as appropriate
  • Enjoys demonstrating products, their functionality, and benefits
  • Provides support and trouble-shooting for customers as required
  • Provides one-on-one training and seminars to customers
  • Handles customer service complaints as required, and informs Store Manager of any customer service issues
  • Keeps informed about merchandise carried, new products, manufacturers, costs and prices
  • Enters transactions using POS and credit card terminals.
  • Ensures inventory is invoiced completely and accurately
  • Follows up on customer back orders and shipments

Qualifications

  • Excellent English written and oral skills required
  • Computer knowledge: POS system, Excel, Windows, email and Internet
  • Apple computer and accessory product knowledge an asset
  • Confident in making decisions, able to work independently
  • Excellent problem-solving skills
  • Excellent customer service skills
  • Time management skills, able to prioritize, capable of working under pressure
  • High school completion required
  • College diploma or technical program an asset
  • Undergraduate degree an asset
  • 1+ years retail sales and/or customer service experience required

Hiring Now

We are seeking to hire a suitable candidate as soon as possible, so apply today. Please note that only applications through the link will be considered. Due to the volume of applicants, only those selected for an interview will be contacted.

Join a winning team at Simply Computing

Simply Computing is Canada's largest Apple Specialist with over 28 locations across the country, including Simply Computing Express, our kiosk solution that brings the Apple brand and experience to rural communities. In business for over 32 years, we offer not only the full line of Apple products, but also signature services like Mac trade-ins, a huge selection of pre-owned equipment, free seminars, and financing and leasing programs from a team of friendly and knowledgeable staff.

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